{"id":11,"date":"2022-02-25T11:42:54","date_gmt":"2022-02-25T11:42:54","guid":{"rendered":"https:\/\/cryptoexchange.ltd\/?page_id=11"},"modified":"2022-03-14T14:32:57","modified_gmt":"2022-03-14T14:32:57","slug":"privacy-policy-faq","status":"publish","type":"page","link":"https:\/\/cryptoexchange.ltd\/privacy-policy-faq\/","title":{"rendered":"Privacy Policy &#038; FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\" data-elementor-settings=\"[]\">\n\t\t\t\t\t\t\t<div class=\"elementor-section-wrap\">\n\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-ibi1b3r elementor-section-height-min-height elementor-section-boxed elementor-section-height-default elementor-section-items-middle\" data-id=\"ibi1b3r\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ddcf7e8\" data-id=\"ddcf7e8\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-b8cf72c elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"b8cf72c\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-e8334fb\" data-id=\"e8334fb\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4c2005c elementor-widget elementor-widget-image\" data-id=\"4c2005c\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-widget-image{text-align:center}.elementor-widget-image a{display:inline-block}.elementor-widget-image a img[src$=\".svg\"]{width:48px}.elementor-widget-image img{vertical-align:middle;display:inline-block}<\/style>\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"905\" height=\"16\" src=\"https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab.jpg 905w, https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab-300x5.jpg 300w, https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab-768x14.jpg 768w, https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab-600x11.jpg 600w\" sizes=\"(max-width: 905px) 100vw, 905px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-xp83ei6 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"xp83ei6\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-c2e76a9\" data-id=\"c2e76a9\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-59cf71f elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"59cf71f\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-02094b1\" data-id=\"02094b1\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-2ea9b1e elementor-widget elementor-widget-heading\" data-id=\"2ea9b1e\" data-element_type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-heading-title{padding:0;margin:0;line-height:1}.elementor-widget-heading .elementor-heading-title[class*=elementor-size-]>a{color:inherit;font-size:inherit;line-height:inherit}.elementor-widget-heading .elementor-heading-title.elementor-size-small{font-size:15px}.elementor-widget-heading .elementor-heading-title.elementor-size-medium{font-size:19px}.elementor-widget-heading .elementor-heading-title.elementor-size-large{font-size:29px}.elementor-widget-heading .elementor-heading-title.elementor-size-xl{font-size:39px}.elementor-widget-heading .elementor-heading-title.elementor-size-xxl{font-size:59px}<\/style><h2 class=\"elementor-heading-title elementor-size-default\">CryptoExchange Ltd Company Policy<\/h2>\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fcf3c8 elementor-widget elementor-widget-text-editor\" data-id=\"1fcf3c8\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<style>\/*! elementor - v3.5.5 - 03-02-2022 *\/\n.elementor-widget-text-editor.elementor-drop-cap-view-stacked .elementor-drop-cap{background-color:#818a91;color:#fff}.elementor-widget-text-editor.elementor-drop-cap-view-framed .elementor-drop-cap{color:#818a91;border:3px solid;background-color:transparent}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap{margin-top:8px}.elementor-widget-text-editor:not(.elementor-drop-cap-view-default) .elementor-drop-cap-letter{width:1em;height:1em}.elementor-widget-text-editor .elementor-drop-cap{float:left;text-align:center;line-height:1;font-size:50px}.elementor-widget-text-editor .elementor-drop-cap-letter{display:inline-block}<\/style>\t\t\t\t<p>Our Privacy Policy below describes in detail how <strong>CRYPTOExchange<\/strong> LTD handles the collection, management and protection of all confidential user information.<\/p><p>Introduction<\/p><p>Your privacy is very important to us. We are committed to protecting and respecting your personal data. This Privacy Policy describes what types of personal data we collect about you when you choose to use our services, how we will use your personal data, when and with whom we share it and how we will keep it safe. It also details your rights in respect of our processing of your personal information and how you may exercise them. Please take the time to read and understand this policy.<\/p><p>We may make changes to this Notice from time to time and it is important that you check this Notice for any updates. Any personal information we hold will be governed by the current privacy notice at the given time. If we make changes we consider to be important, we will communicate them to you.<\/p><p>Please note that this notice is addressed to customers and potential customers. If you are a <strong>CRYPTOExchange LTD<\/strong> employee, a contractor to <strong>CRYPTOExchange LTD<\/strong> a third-party service provider, your personal information will be used in connection with your employment contract, your contractual relationship or in accordance with our separate policies which are available by contacting us.<\/p><p>Any reference to \u2018us\u2019, \u2018our\u2019, \u2018we\u2019\u00a0 in this privacy notice is a reference to each group company within the <strong>CRYPTOExchange LTD<\/strong> Group as the context requires unless otherwise stated.<\/p><p>Similarly, any reference to \u2018you\u2019, \u2018your\u2019, \u2018yours\u2019 or \u2018yourself\u2019 in this privacy notice is a reference to any of our customers and potential customers as the context requires unless otherwise stated.<\/p><p>By accessing our websites, including using any of the communication channels to contact us, we consider that you have read and understood the terms of this notice and how we process any information you disclose to us including personal data prior to becoming a client. Once you open an account with us you agree that this notice, including any amendments, will govern how we collect, store, use, share and in any other form process your personal data and your rights during our business relationship and after its termination.<\/p><p>Information we collect when authenticating user identity<\/p><p>To comply with <strong>CRYPTOExchange LTD<\/strong> industry regulatory standards including Anti-Money Laundering (AML), Know-Your-Customer (KYC), and Counter Terrorist Financing (CTF), <strong>CRYPTOExchange LTD<\/strong> requires user accounts to undergo user identity authentication for both Personal &amp; Enterprise-level accounts. This entails collecting formal identification.<\/p><p>This Privacy Policy explains how <strong>CRYPTOExchange LTD<\/strong> collects, uses, shares, and protects user information obtained through the <strong>CRYPTOExchange LTD<\/strong> website . The terms \u201cwe,\u201d \u201cus,\u201d and \u201cour\u201d refer to <strong>CRYPTOExchange LTD<\/strong> Holdings Limited and its affiliates. When we ask for certain personal information from users it is because we are required by law to collect this information or it is relevant for specified purposes. Any non-required information you provide to us is done so voluntarily. You decided whether to provide us with these non-required information; you may not be able to access or utilize all of our Services if you choose not to. By using the Site, you consent to the data practices described in this Privacy Policy. On occasion, <strong>CRYPTOExchange LTD<\/strong> may revise this Privacy Policy to reflect changes in law or our personal data collection and use practices. If material changes are made to this Privacy Policy, the changes will be announced by posting on the site. We will ask for your consent before using your information for any purpose that is not covered in this Privacy Policy. The latest privacy policy has incorporated elements from the General Data Protection Regulation (GDPR) as we act in accordance to its personal information processing rules within the European Economic Area (EEA).<\/p><p>Service Usage Information<\/p><p style=\"margin-bottom: 12.0pt;\">Through your use of the <strong>CRYPTOExchange LTD<\/strong> platform, we also monitor and collect tracking information related to usage such as access date &amp; time, device identification, operating system, browser type and IP address. This information may be directly obtained by us or through third party services. This service usage data helps us our systems to ensure that our interface is accessible for users across all platforms and can aid during criminal investigations.<\/p><p>Transaction Information<\/p><p>For all personal and enterprise user accounts, we collect transaction information including deposit snapshots, account balances, trade history, withdrawals, order activity and distribution history. This transaction data is monitored for suspicious trading activity for user fraud protection, and legal case resolution.<\/p><p>What kind of personal information do we collect and store?<br \/>As part of our business we collect personal data from customers and potential customers that include the following:<\/p><p>Name, Surname and contact details<br \/>Date of birth and gender<br \/>Information about your income and wealth including details about your assets and liabilities, account balances, trading statements, tax and financial statements<br \/>Profession and employment details<br \/>Location data<br \/>Knowledge and experience in trading, risk tolerance and risk profile<br \/>IP address, device specifications and other information relating to your trading experience<br \/>Bank account, e-wallets and credit card details<br \/>Details of your visits to our Website or our Apps including, but not limited to, traffic data, location data, weblogs and other communication data.<\/p><p>Management of personal information.<br \/>We are committed to safeguarding and protecting personal data and will implement and maintain appropriate technical and organisational measures to ensure a level of security appropriate to protect any personal data provided to us from accidental or unlawful destruction, loss, alteration, unauthorized disclosure of, or access to personal data transmitted, stored or otherwise processed.<\/p><p>We have appointed a Data Protection Officer to ensure that our management of personal information is in accordance with this privacy notice and the applicable legislation.<\/p><p>We require organizations outside the <strong>CRYPTOExchange<\/strong> Group who handle or obtain personal information acknowledge the confidentiality of this information, undertake to respect any individual\u2019s right to privacy and comply with all relevant data protection laws and this privacy notice.<\/p><p>In brief, the data protection measures we have in place are the following:<\/p><p>we train our employees who handle personal information to respect the confidentiality of customer information and the privacy of individuals<br \/>requiring our employees to use passwords and two-factor authentication when accessing our systems;<br \/>We apply data encrypting technologies during data transmission during internet transactions and client access codes transmitted across networks<br \/>employing firewalls, intrusion detection systems and virus scanning tools to protect against unauthorised persons and viruses entering our systems;<br \/>using dedicated secure networks or encryption when we transmit electronic data for purposes of outsourcing;<br \/>practicing a clean desk policy in all premises occupied by us and our related bodies corporate and providing secure storage for physical records; and<\/p><p>Your rights<br \/>Please note that these rights do not apply in all circumstances. You are entitled to:<\/p><p>(a) request access to your personal data (commonly known as a \u201cdata subject access request\u201d);<\/p><p>(b) request correction of the personal data that we hold about you;<\/p><p>(c) request erasure of your personal data. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request;<\/p><p>(d) object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms;<\/p><p>(e) request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in the following scenarios:<\/p><p>if you want us to establish the data accuracy;<br \/>where our use of the data is unlawful, but you do not want us to erase it;<br \/>where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims; or<br \/>you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it;<br \/>(f) request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured, commonly used, machine-readable format. Note that this right only applies to automated information (i.e. not to hard copies) which you initially provided consent for us to use or where we used the information to perform a contract with you; and<\/p><p>(g) withdraw consent at any time where we are relying on consent to process your personal data.<\/p><p>Please complete the personal data request by email using the registered email address given<\/p><p>We try to respond the requests within 1 (one) month. Occasionally, it may take us longer than 1 (one) month if your request is particularly complex or you have made a number of requests. In this case, we will notify you within 1 (one) month of the receipt of your request and keep you updated.<\/p><p>We may charge you a reasonable fee when a request is manifestly unfounded, excessive or repetitive, or we receive a request to provide further copies of the same data. In this case we will send you a fee request which you will have to accept prior to us processing your request. Alternatively, we may refuse to comply with your request in these circumstances.<\/p>\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-61e4c48 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"61e4c48\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b5c67ac\" data-id=\"b5c67ac\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ff870b4 elementor-widget elementor-widget-image\" data-id=\"ff870b4\" data-element_type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img width=\"905\" height=\"16\" src=\"https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab.jpg\" class=\"attachment-large size-large\" alt=\"\" loading=\"lazy\" srcset=\"https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab.jpg 905w, https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab-300x5.jpg 300w, https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab-768x14.jpg 768w, https:\/\/cryptoexchange.ltd\/wp-content\/uploads\/2022\/03\/line3ab-600x11.jpg 600w\" sizes=\"(max-width: 905px) 100vw, 905px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-baa62a1 elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"baa62a1\" data-element_type=\"section\" data-settings=\"{&quot;shape_divider_bottom&quot;:&quot;waves&quot;}\">\n\t\t\t\t\t<div class=\"elementor-shape elementor-shape-bottom\" data-negative=\"false\">\n\t\t\t<svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 1000 100\" preserveAspectRatio=\"none\">\n\t<path class=\"elementor-shape-fill\" d=\"M421.9,6.5c22.6-2.5,51.5,0.4,75.5,5.3c23.6,4.9,70.9,23.5,100.5,35.7c75.8,32.2,133.7,44.5,192.6,49.7\n\tc23.6,2.1,48.7,3.5,103.4-2.5c54.7-6,106.2-25.6,106.2-25.6V0H0v30.3c0,0,72,32.6,158.4,30.5c39.2-0.7,92.8-6.7,134-22.4\n\tc21.2-8.1,52.2-18.2,79.7-24.2C399.3,7.9,411.6,7.5,421.9,6.5z\"\/>\n<\/svg>\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-2f807d2\" data-id=\"2f807d2\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a7796bf elementor-widget elementor-widget-spacer\" data-id=\"a7796bf\" data-element_type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>CryptoExchange Ltd Company Policy Our Privacy Policy below describes in detail how CRYPTOExchange LTD handles the collection, management and protection of all confidential user information. Introduction Your privacy is very important to us. We are committed to protecting and respecting your personal data. This Privacy Policy describes what types of personal data we collect about &hellip;<\/p>\n<p class=\"read-more\"> <a class=\"\" href=\"https:\/\/cryptoexchange.ltd\/privacy-policy-faq\/\"> <span class=\"screen-reader-text\">Privacy Policy &#038; FAQ<\/span> Read More &raquo;<\/a><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"page-builder","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":""},"_links":{"self":[{"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/pages\/11"}],"collection":[{"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/comments?post=11"}],"version-history":[{"count":16,"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/pages\/11\/revisions"}],"predecessor-version":[{"id":1610,"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/pages\/11\/revisions\/1610"}],"wp:attachment":[{"href":"https:\/\/cryptoexchange.ltd\/wp-json\/wp\/v2\/media?parent=11"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}